This Privacy Policy explains how Maple Lawn Pizza (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website, place an order, or contact us through any communication channel including SMS.
1. Information We Collect
We may collect the following types of information:
Personal Information:
- Name
- Phone number
- Email address
- Message or inquiry details
Order Information:
- Food order details
- Special instructions or preferences
Usage Data:
Collected automatically through standard technologies (e.g., cookies):
- Browser type
- Pages visited
- Time spent on the website
- Basic device information
SMS/MMS Data:
If you opt in:
- Mobile number
- Message history
- Delivery status
- Response preferences
2. How We Use Your Information
We use your information to:
- Process and manage food orders
- Send SMS confirmations, updates, or promotions (if opted in)
- Respond to inquiries
- Improve menu, website, and customer experience
- Maintain internal records and security
- Comply with legal obligations
We do not sell your personal information.
3. SMS / A2P 10DLC Compliance
If you choose to opt in to SMS messages:
Program Name:
Maple Lawn Pizza SMS Alerts
Program Description:
Order updates, promotions, deals, customer service notifications.
STOP & HELP Commands:
- Text STOP to unsubscribe at any time.
- After sending STOP, you will receive a confirmation and no further messages unless you opt in again.
- Text HELP for assistance or contact us at maplelawnpizza@gmail.com.
Carrier Disclaimer:
Wireless carriers are not liable for delayed or undelivered messages.
Message Frequency:
Varies by user activity. Standard message & data rates may apply.
A2P 10DLC Privacy Requirement:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared only with subcontractors in support services (example: delivery platforms, customer service tools).
All other use cases exclude text-messaging opt-in data and consent; this information will not be shared with any third parties.
4. Cookies & Tracking
Our website may use cookies to:
- Ensure functionality
- Analyze visitor activity
- Improve user experience
You may disable cookies in your browser, but some features may not work correctly.
5. Third-Party Service
If you interact with third-party services (like UberEats, DoorDash, Google Analytics):
- They may collect information according to their own policies
- We are not responsible for their practices
6. Data Security
We use reasonable security measures to protect your information.
However, no online system is 100% secure.
7. Your Choices
You may:
- Choose not to submit personal information
- Request updates or deletion of your information
- Opt out of SMS at any time by texting STOP
8. Changes to This Policy
We may update this Privacy Policy occasionally. Updates will appear on this page with a revised date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us using the details on our Contact Us page.